Privacy Policy
Our policy
At Aqua Cool Co. Pvt. Ltd., we are committed to safeguarding the privacy of every customer and visitor who accesses our website, www.aquacoolgroup.com. This privacy policy explains how we collect, use, and protect your personal information when you interact with our services.
When you visit our website or place an order, we may collect certain personal details such as your name, email address, phone number, shipping and billing addresses, and payment-related information. Additionally, we may gather basic browser and device information to enhance your experience. All payment transactions are securely processed through trusted third-party gateways, and we do not store any sensitive payment data on our servers.
We use the information you provide to process and deliver your orders, respond to customer service queries, send shipping updates, and communicate important information related to your purchase. Occasionally, we may send promotional messages, but only if you have explicitly consented to receive them.
Your information is never sold, rented, or shared for profit. We may share limited data with reliable logistics providers to fulfill deliveries, and with third-party services like payment processors or analytics platforms, but only to the extent necessary for smooth operation and service improvement.
We take your data security seriously. Our website is protected with SSL encryption to ensure that your personal details remain safe and confidential. We strictly comply with applicable data protection regulations and follow best industry practices.
As a user, you have the right to request access to your personal information, ask us to update or delete your data, or opt-out of marketing communications at any time. To make such a request, please write to us at support@aquacoolgroup.com.
Our website may include links to external platforms such as social media or YouTube. Please note that we are not responsible for the privacy practices of these third-party websites.
This privacy policy may be updated from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised effective date.
If you have any questions, concerns, or feedback regarding our privacy practices, please feel free to contact us at the following address:
Aqua Cool Co. Pvt. Ltd., A-99, Opp Shri Ram School, Sector 4, Airoli, Navi Mumbai, Maharashtra – 400708
📞 +91 80808 00222 | 📧 support@aquacoolgroup.com